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Returns and Payment Questions

I received a gift, but I would like to exchange it.

I received a gift, but I would like to exchange it. Not your style? No problem. We will issue a store credit for the value of your unwanted item(s). Simply fill out the return form at this link https://returns.thetiebar.com/#  and follow the prompts

Can I make a return in your store?

Absolutely. You can make online returns at our physical location!. Chicago - Tie Bar Flagship. 918 West Armitage Chicago, IL 60614 P: 312.241.1299. M - F: 11 AM - 7 PM SAT: 10 AM - 7 PM SUN: 11 AM - 7 PM.

What is your return policy?

For everything regarding our returns policy, please visit our Returns page. Returns (domestic). Returns:. You can return any unworn items with the exception of masks and sale items for a refund or store credit. Simply fill out the return form and we

Is my credit card information kept confidential and secure?

Tie Bar does not sell customer names or addresses. Our online payment processor is very secure and uses several forms of fraud detection to best protect your privacy.

My coupon code isn’t working

If your coupon code isn’t working, double check that the offer hasn’t expired or that your order applies for the promotion. You can visit our promo page for more info: https://www.thetiebar.com/promocode. If it still doesn't work, contact us!