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Gifting

Where is my order? Tracking isn't updating.

Our team works hard to ship orders out as fast as we can. While some unforeseen delays with carriers or lack of updates can happen during peak time, we are always here to put your mind at ease. Your order is still in transit even with the absence of

What should I buy as a gift?

A great place to start is our Gifting Hub: https://www.thetiebar.com/gifts. Our Stylists are also available via email and chat to answer any questions and offer any advice you may want or need.

Can I create a custom gift box?

Please do! We offer craft gift boxes so you can order and assemble your own gift. https://www.thetiebar.com/product/BX010 . Simply add the box at check-out and once your order arrives you’ll be able to create the perfect gift box.

What's your holiday return policy?

Purchase with peace of mind with an extended return policy around the holidays. Please visit our return page for more information: https://www.thetiebar.com/returns.

Do you have any holiday promos?

While we don’t run many sales on our products, we will always keep you updated on any promotions. This page will always have the most accurate and up to date information regarding our promotions: https://www.thetiebar.com/promocode

Do you offer gift cards?

Of course! You can purchase your e-gift card here https://www.thetiebar.com/gift-card. After checkout an email with instructions for redeeming the e-gift card will be sent to the recipients’ email address on the scheduled delivery date. A copy of you