The Tie Bar

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No password needed! You can sign in using Shop Pay or simply enter your email address to receive a one-time code for secure access to your account.

How do I change my password?

Account Info

What is The Tie Bar?

How can I work at The Tie Bar?

About The Tie Bar

What is your return and exchange policy?

How do I make a gift return or exchange?

Can I return something I bought online in your store?

How do I start a return or an exchange?

What is the status of my refund or store credit?

How do I make an international return or exchange?

Returns / Exchanges

What are my shipping options?

When will my order ship?

My order is delayed, what should I do?

Is my order being processed?

Can I change my shipping address?

Can I modify or cancel an order that I’ve already placed?

How can I track my package?

Do your items ever go on sale?

Why isn't my coupon code working?

Orders & Shipping

How can I find the chest and waist dimensions of your shirts?

How often do you restock items?

Where are your clothes made?

Are your ties stain resistant?

Are your bow ties pre-tied or self-tie?

How wide are your belts?

What size are your pocket squares?

Do you make any clothes for kids or boys?

At what height do you recommend extra length ties?

What size are your neckties?

How should I size a belt?

When do you launch new products?

Do you offer swatches or samples?

What are the other details of The Tie Bar shirts? Cuff style, collar, buttons, etc.

What’s the difference between “wrinkle free” and “non-iron” technologies?

How do I adjust a pre-tied bow tie?

How do I adjust a self tie bow tie?

How do I know what tie width I should order?

Where on my shirt should I wear my tie bar?

What are the different cuffs and collar options for shirts?

What's the difference between Herringbone, Textured Solid, and Pinpoint White shirts?

What sizes are your boys' items?

I’m looking for ties for my wedding, where do I start?

Can I wear a lapel flower and pocket square?

How do you match a tie and pocket square?

Product and Styling

What is the return policy for international orders?

What currency are your prices listed in?

International

Can I become a wholesaler?

Do you offer bulk discounts on wedding orders?

Can I make a bulk order?

Bulk / Wholesale

What items do you recommend for gifting?

Can I create a custom gift box?

Do you offer gift cards?

Gifting

How do I change my default address?

How do I create an account?

How do I unsubscribe from physical mailers?

How do I access my data at The Tie Bar?

How do I delete my data from The Tie Bar?

Is my credit card information kept confidential and secure?

What are your store locations?

Can I make a return in store?

What are your store hours?

Can I place an order online to be picked up in store?

Stores

Do you have store locations?

What is your return policy?

Do you offer swatches?

I'm looking for ties for my wedding, where do I start?

Common Questions

How do I change my password?Updated a month ago